Verizon Connect ELD Review 2024 [Is it worth it?]

• DoT Compliance
• FMCSA-Approved
• Real-time location tracking
• Fuel Monitoring
• Better User-Interface For Drivers
• FMCSA Registered
• Integrated Device
• HOS Compliance 
• Geofencing  
• DVIRs  
• IFTA Reporting  
• Vehicle Diagnostics Monitoring
• OBD-II  
• Engine Status
• Replay
• Free Demo

While looking for cost-efficient ELD solutions, people expect numerous benefits and features at a reasonable cost. And that is what makes Verizon Connect ELD a good choice. They offer a bunch of ELD capabilities at an affordable price. To make matters easier for their customers, the company leases the ELD with subscription plans. Here are the plans:

 Basic Reveal Plan 

Available at an economical cost of only $35 a month, the basic plan comes with only the essential features – hardware, GPS tracking, and access to Verizon Reveal (their cloud service).

 Electronic Data Logs Plan 

With a slight increase in the price of $10, the Electronic Data Logs Plan has the feature of electronic logging with the basic plan features.

 Cell-Enabled Plan 

The Cell-Enabled Plan provides you with a data plan so that your drivers don’t require to use their data plan. You will need to pay an additional $15 to enable this plan.

 Automatic HoS Logging 

One of the unique features of this ELD is that it automatically reports the HoS (Hours of Service), making the process convenient, accurate, and practical. Consequently, it will improve the performance of your drivers and overall fleet management. 

 Accurate Reporting 

Backed by the AI-powered solution, the Verizon Connect ELD automatically generates the reports. The correct reporting allows managers to analyze the expenses and eliminate unnecessary costs. It helps the drivers to follow the schedule and improve their flaws. Moreover, it also reduces the paperwork and helps you easily stay compliant with the FMCSA and DoT rules.

 FMCSA Compliance 

The Verizon Connect ELD is an FMCSA-registered ELD. It offers you all the features and benefits to stay in compliance with FMCSA rules. It automatically tracks the data from your vehicle’s diagnostic port and starts the HoS logging when it’s in motion. Thus, this ELD makes it easy for drivers and fleet managers to work with a flow and follow the rules – all at the same time.

 DoT Compliance 

The Verizon Connect ELD automatically generates all the reports so that you can be ready for any inspection. It helps you maintain the records and data by informing you about driving time, breaks, overtime, and total duty time, etc. The fleet managers can also set the driving hours and alerts for unauthorized driving time.

 Real-Time Tracking 

The advanced ELDs are incomplete without a GPS tracking solution. The Verizon Connect ELD comes with a real-time GPS tracker on availing of the basic plan. The GPS tracking solution includes all the major features of a GPS tracker such as idle time, Geofencing, downtime, etc.

 Asset Tracking 

Through real-time GPS tracking, you can also track your assets’ actual and current location. The tracking solution is suitable for stocks, machinery, carriage, trucks, etc. With this information, managers know the exact location of the target asset and when it has reached its destination.

 Dashcam 

Verizon Connect’s integrated dashcam records and uploads the video in real-time to the web portal. It records HD quality videos in 720 pixels resolution. There are two options for buying the dashcam – Front-facing dashcam and two-way dashcam.

 Replay 

This feature allows checking the recent logs of the vehicle. It can help in the case of any mishap or any incident that requires proper investigation. You can also see the historical data to check if the driver was following the rules. You can review all the past activities of the driver or the vehicles through its intuitive user interface.

 Assists Vehicle Service 

This ELD has the option of alerting you on your vehicle maintenance. It will let you know when is the right time for the service based on its working and the legal time to get it done.

The Verizon Connect ELD has to offer ample benefits for drivers and managers. Here are some of the benefits of the device:

• Easy-to-install device
• One of the best user interface
• Intuitive software
• Offers 24/7 roadside service
• Accurate scheduling and managing the orders
• Tracks and monitors fuel and costing
• Helps with completing DVIRs from your phone
• Automated reports and alerts for duty status, breaks, HoS, etc.
• Alerts you for crossing the HoS limit
• Provides free demo
• Real-time GPS tracking for better fleet management
• Compliance with DoT and FMCSA regulations
• ELD logbook maintenance
• Offers commercial vehicles roadside assistance

The Verizon Connect is suitable for all fleet sizes. However, you should make sure that your budget matches their plans before investing in this ELD. The ELD works with your Verizon Connect Fleet Management System, which has the option of fleet customization.

 PROS 

• Keep records of logs, and duty status, and help in fleet management
• It doesn’t require much manual feeding
• It can’t have tampered
• Automatic updates of HoS, duty status, and other updates
• Sends alerts on crossing HoS limits.
• Hardware is designed to meet the telematics standards
• Free Demo
• Save money and increase productivity
• Helps in checking drivers’ performance
• Let you know the vehicle status by diagnosing the engine and other areas
• Increases the safety of drivers and traffic

 CONS 

• No mileage report
• Monthly service is expensive
• Customer support is not up to the mark
• The tablets lose the connection in no service area
• Can’t create separate user views by location
• Sometimes the data is inaccurate

• Emmy D (Manager, Small-Business)

★★★★☆

“Verizon Connect Reveal Easy to Use”

What do you like best?

We get the most use out of Route replay, Daily reports, and Job Scheduler. We use the Verizon Scheduler every day; it is the primary way to dispatch technicians to service calls. We can also see which technician is the closest to a new service call to improve dispatch times. 

What do you dislike?

The inability to create separate user views by location. We have multiple locations and cannot change which technicians are visible, so each branch sees all the technicians. It would be better if we were able to select which technicians are visible to each user. I’ve submitted a request for this feature to the Verizon Service team, and hopefully, they will be working on that in the future. There are also some issues when deleting a user, it will not entirely delete it, and we have to put in a help ticket to get the user permanently deleted or reactivated. 

Recommendations to others considering the product:

I highly recommend using Verizon Connect for GPS tracking. It has a straightforward user interface and excellent training materials.

What problems are you solving with the product? What benefits have you realized?

We always know where our techs are and can check the GPS location against their timesheets.

• Jesse C(President, Mid-Market)

☆☆☆☆☆

“The product is fine, the support is non-existent”

What do you like best?

I like the driver safety score created from the driving data. It is nice that billing comes on our Verizon statements. 

What do you dislike?

Zero responsiveness or knowledge shown by Connect support. Verizon disowns them whenever there is an issue. Misinformation between representatives makes everything a challenge—poor communication & language skills from support agents. Techs for performing installations can take a month to schedule; experienced several no-shows. Constant marketing for different product. They will change the hardware being used as a company and not know what hardware to send to us for installing new system. System does not integrate well with anything outside of the Connect ecosystem. The only thing they seem to be efficient at is executing the 36-month captive contract agreements. 

Recommendations to others considering the product:

Shop around.

What problems are you solving with the product? What benefits have you realized?

The only advantage we have seen from this product versus others we have used is the driver safety score, which is no longer unique.